Have a question about the platform? Found an error? Want to partner with us? Reach out and we will get back to you.
Important: GrandRoyal Visa is an educational guidance platform. We are not a visa agency and we cannot process visa applications, book appointments, or speak on your behalf to the German embassy. All support is platform-related and educational only.
Send us a message
Fill in the form and we will respond within 24 to 48 hours.
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Email Support
For detailed inquiries or if the form is not working, you can reach us directly by email.
Before you write, check if we already answered it.
Can you submit my visa application for me?
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No. GrandRoyal Visa is a guidance and education platform. We cannot submit applications, book appointments, or interact with the embassy on your behalf. Everything on this platform is designed to help you do it yourself, correctly and confidently.
Is the platform really free?
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Yes. The core checklist, 8-step guide, and educational content are completely free. There is an optional Pro Access tier that unlocks advanced dashboard features and AI tools, but the essentials are always free and always will be.
I found incorrect information on the platform. What should I do?
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Please let us know immediately using the form above. We take accuracy very seriously and review all reported errors within 24 hours. Select "Feedback or suggestion" as the subject and describe what you found.
I have a technical issue with my dashboard. How do I get help?
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Use the contact form above and select "Platform support or technical issue." Include your email address, a description of the problem, and if possible, what device and browser you are using. We typically respond within 24 hours.
Can I delete my account and data?
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Yes. You have full control over your data. Contact us with the subject "Account or dashboard issue" and request deletion. We will remove all your personal data within 7 business days in line with GDPR requirements.